Q: When can I order lunch?
A: Anytime you want on the Boonli website.
Q: When is the ordering deadline?
A: New deadline for this year! You must order lunch by 10:00 am on Sunday for the following week.
Q: Can I cancel or change my child's lunch order?
A: YES!! It must be canceled or changed by 10:00 am on Sunday to effect the following week’s orders.
Q: I forgot to order can you extend the deadline for me??
A: Unfortunately no, the deadline can not be extended as the vendors pull their orders on Sundays.
Q: We are going on vacation next month and I already ordered lunch, can I cancel it?
A: Yes, you can log into Boonli and cancel your orders.
Q: My child was sick today, can I have a refund?
A: Unfortunately no, as the vendor has already prepared your child's food and charged the school. However, you can pick up your child's lunch from the school.
Q: My child will not be at school today, can you refund me for lunch?
A: Unfortunately no, as the vendor has already prepared your child's food and charged the school. However, you can pick up your child's lunch from the school.
Q: My child was just diagnosed with a medical issue and can not eat school lunch anymore, can I have a refund?
A: Yes, please email all the details to rivervaleptalunch@gmail.com.
Q: We are moving and I already ordered my child's lunch, can I have a refund?
A: Yes, please email all the details to rivervaleptalunch@gmail.com.
Q: My child was not on the lunch list and was served pizza how can I pay for it?
A: An order will be placed in your Boonli account, and you will have to pay for it before you can place your next order.
